Shipping Policy

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At GlowPack, we aim to deliver your order quickly, safely, and reliably across the UK.

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Delivery Times

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• Orders are dispatched within 1–2 working days of purchase.

• Standard UK delivery takes 2–5 working days after dispatch.

• During busy periods (e.g. holidays, sales), delivery may take slightly longer.

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Shipping Methods

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We use trusted courier services with tracking provided once your order is dispatched. Please ensure your delivery address is accurate and complete.

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Shipping Costs

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• Standard UK delivery charge.

• Delivery charges (if any) will be clearly shown at checkout before payment.

Missed Deliveries / Delays

If delivery is missed or delayed due to incorrect address details or missed courier attempts, re-delivery may be rescheduled by the courier. We are not responsible for courier delays but will assist in resolving issues.

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Lost or Damaged Orders

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If your order arrives damaged or is lost in transit, contact us within 7 days with your order number and photos (if damaged). We will arrange a replacement or refund as appropriate.

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Contact

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For shipping questions or concerns, please email us at:
info@glowpack,co,uk