Terms & Conditions

GlowPack | www.glowpack.co.uk

By using this website and purchasing from GlowPack, you agree to the following terms and conditions. Please read them carefully.

1. Company Information

GlowPack is a UK-based business selling LED backpacks. Our website is www.glowpack.co.uk.

2. Use of the Website

You agree not to misuse the site or access it in any unlawful manner. All content, logos, and images are the property of GlowPack and may not be copied or reused without permission.

3. Product Information

We aim to ensure all product descriptions, images, and prices are accurate. However, errors may occur, and we reserve the right to correct them and update product listings at any time.

4. Orders and Payments

All orders are subject to availability and confirmation of payment. Prices are in GBP and include VAT where applicable. We reserve the right to cancel or refuse any order.

5. Delivery

Orders are processed within 1–2 working days and shipped using tracked delivery services. For full details, see our [Shipping Policy].

6. Returns and Refunds

You have the right to cancel your order within 14 days of receiving it. Products must be returned unused and in original condition. See our [Refund Policy] for full details.

7. Privacy and Data Protection

Your personal information is handled in accordance with our [Privacy Policy]. We are committed to protecting your data under UK GDPR.

8. Limitation of Liability

GlowPack is not liable for any indirect or consequential loss from the use of our products or website. We are not responsible for delays caused by third parties (e.g., couriers).

9. Governing Law

These terms are governed by the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the UK courts.

10. Contact Us

If you have any questions, please contact us at: info@glowpack.co.uk